Beyond the Score: Humanizing Data Through Follow-Up Questions & Storytelling
Kiara Imani Williams, Esq.
This session explores how organizations can move beyond surface-level metrics to truly understand the human experiences behind their data. By integrating empathy, intentional follow-up questions, and storytelling into feedback processes, leaders can create more meaningful, actionable insights that foster psychological safety and belonging in the workplace.
Kiara Imani Williams, Esq. is an attorney, author, and communication strategist who believes in the power of storytelling to transform systems. With a decade of experience in legal affairs across major media companies, Kiara brings a unique perspective to the intersection of data, equity, and human connection. She is the author of Therapy Isn’t Just for White People and the creator of spaces—like her support group for moms and workshops using LikeU Cards—that foster deep, honest conversations.